Job Details

Bakery Manager

As a Bakery Manager, you are responsible for the overall direction, coordination, and evaluation of the Bakery department, and get to know our customers, and treat them to excellent service. You will supervise a team of partners. Key responsibilities and essential functions include:

• Management: Spends majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving partner-related matters. Trains School of Retail Management (SORM) and School of Retail Leadership (SORL) trainees. Assists all partners in the department with their duties; coaches/trains; and evaluates as needed. Holds partners accountable for following SOPs. Prepares work schedules, orders product, controls inventory, monitors department budget and payroll.
• Production: Prepares the production plan; ensures correct quantities are produced. Maintains correct product levels by conducting weekly reviews of production quantities. Monitors showcase production and stales tracking. Accountable for results of Bakery Scorecard.
• Sales: Executes merchandising programs and drives sales by producing appropriate variety and quantity of bakery products daily. Responsible for large product assortment and sales volume. Increases department contribution by effectively managing shrink and inventory levels. Maintains the highest levels of customer service through personal example, SOP compliance, and accountability.
• Food Safety / Sanitation: Ensures compliance with federal, state, and H-E-B policy and standards for product food safety and sanitation. Maintains safety/sanitation of equipment and department; maintains sanitation standards throughout the work area.

Qualifications and key requirements include:

• Work experience of leadership experience.
• Advanced interpersonal and verbal/written communication skills.
• Strong leadership skills.
• Analytical skills.
• Organization and planning skills.
• Feedback skills.
• Computer skills, including MS Office (Word, Excel), and H-E-B systems.
• Ability to adapt to stressful situations with change management.
• Ability to manage multiple priorities and shift focus between tasks.
• Ability to delegate effectively.
• Education: School of Retail Management (SORM) training required.
• Licenses/Certifications: Certified Bakery Expert equivalent e.g Retail Bakery Association-Certified Master Baker, Food Safety certification, Forklift/power jack training.

Physical demands and working conditions include:

• Function in a fast-paced retail environment.
• Stand and lift 50 pounds occasionally.
• Stand, walk, bend, reach, kneel, squat, reach overhead, and side to side throughout shift.
• Possess hand/finger dexterity.
• Safely maneuver around moving mechanical parts.
• Work in a cooler environment on a regular basis, and in an extreme cold environment on an occasional basis.
• Work in extreme heat from ovens and fryers.
• Work extended hours and varying work schedules as dictated by the business.