Job Details

Operations Associate

The operations associate is responsible for receiving, unpacking and preparing merchandise for the selling floor. They are also responsible for the organization, maintenance and cleanliness of the stock room.

This is a unique opportunity to be apart of launching and shaping a key market for L'AGENCE. As a Sales Associate of our new Dallas boutique, you will play a foundational role in building brand presence, being part of a high-performing team, and driving meaningful business growth with the support of a global luxury brand.

Examples of Essential Duties and Responsibilities

• Creates a positive first impression by adhering to the dress code

Inventory Management

• Notifies management of any shipment discrepancies and missed markdowns in the stock room
• Sensors, steams, folds and hangs merchandise as needed
• Brings in and unpacks new goods to the selling floor
• Replenishes merchandise from the stock room to the selling floor
• Executes transfers, RTVs, damages and customer charge sends

Back-of-House Organization

• Lead efforts to maintain the cleanliness, organization, and efficiency of the back-of-house area and front-of-house.
• Implement strategic storage solutions to optimize space and facilitate easy access to merchandise.
• Enforce safety protocols and ensure compliance with company policies in the back-of-house environment.

Shipment Handling

• Manage incoming shipments, including verifying contents, documenting receipts, and processing merchandise for stocking.
• Coordinate outgoing shipments, pack items securely, and arrange for timely pickups and deliveries.
• Monitor shipment schedules and communicate any delays or issues to relevant stakeholders.
• Coordinate with store managers at both sending and receiving locations to fulfill transfer requests promptly and efficiently.

Cooperation & Dependability

• Satisfactorily completes all duties as assigned by management
• Is punctual and adheres to designated work schedule
• Is flexible and works well with peers and management to accomplish duties
• Follows Policies and Procedures 100%
• Actively performs housekeeping and maintenance duties
• Participates in and attends all store meetings and other related functions
• Represents a positive attitude toward the merchandise and the company
• Participates in all inventories
• Assumes and completes other duties as assigned by store management
• Scheduled shifts may require standing for a minimum of eight hours
• Other duties as assigned.

Physical Requirements:

• This position requires the ability to lift up to 40 lbs.
• Frequent standing.
• Frequent pulling, pushing, and lifting of up to 40 lbs.
• Occasional bending, stooping.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.