Job Details

Job Title

Join Envoy Air where you will be stimulated, challenged, and have the opportunity to develop your career.

Responsibilities

We are looking for people who can:

• Greet, direct, and assist passengers
• Provide public announcements
• Ensure passenger compliance with all safety requirements and federal regulations
• Ensure the safety and comfort of our passengers
• Demonstrate leadership, confidence, and professionalism while handling various kinds of situations including passenger inquiries, operational changes, and emergencies
• Provide clear and calm instructions during an emergency; be prepared to rapidly evacuate passengers from an aircraft
• Assist passengers with special needs, including unaccompanied minors
• Effectively diffuse challenging situations involving disorderly, intoxicated, and irate passengers
• Care for and assist ill, injured, and incapacitated passengers and may administer first aid in compliance with government and company regulations
• Carry out duties in confined spaces of aircraft aisles and galleys
• Adapt to frequent changes in the work environment such as flight schedules, variable weather, and environmental conditions
• Complete all responsibilities in a timely manner contributing to the collective effort of on-time departures and arrivals

Qualifications

Position Requirements

• Minimum Age: 18
• High school diploma or GED equivalent
• Height between 5'0 and 6'0 (without shoes)
• Must be able to fit into a jump seat harness and seat belt without modification in any manner
• Must possess a valid passport with the legal right to travel unrestricted to and from all countries served by Envoy
• Must meet all requirements to enter and exit Canada which include no criminal history within the last five (5) years
• Demonstrated ability to communicate clearly and effectively
• Willing and able to work a variety of shifts including days, nights, weekends, holidays and trips lasting up to four (4) consecutive overnights
• Ability to push, pull, twist, turn and lift equipment, carts and doors of various weights
• Must maintain a well-groomed, professional appearance and comply with all uniform standards
• Possess the legal right to work in the United States
• Ability to read, write, fluently speak and understand the English language
• Access to reliable high speed internet and computer or device capable of downloading Microsoft Office Suite
• Must possess basic knowledge of MS Teams and internet browsing.

Position Preferences

• One (1) year hospitality experience in hotel, restaurant, or retail industries
• Previous work experience in positions that required face-to-face, public contact
• College degree

Additional Position Details

• Tattoos/body art of any kind may not be visible while in company issued uniform or while attending company sponsored training
• Body piercings are limited to single ear piercings; body piercings of any kind including tongue, nose, eyebrow, or facial piercings may not be visible at any time
• No extreme hair or nail colors or styles
• All forms of government issued identification must contain the same first and last name that appears on the passport
• Must be willing and able to attend training in Dallas/Fort Worth, TX; portions of training will be unpaid
• Upon completion of training, must be willing and able to immediately relocate without any reimbursement to an assigned Flight Attendant crew base (Chicago, IL; Dallas/Fort Worth, TX; Miami, FL; New York, NY)
• Crew bases are awarded in order of seniority and dependent upon operational needs
• Wages are governed by the contract agreed upon between Envoy and the Association of Flight Attendants (AFA)
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
• Federal law requires Envoy to determine an applicant's history of Department of Transportation (DOT) drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position

Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.