Job Details

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
This role will be responsible for coordinating and matching donor tissue to surgeons based on clinical requirements and ensuring appropriate tissue allocation in accordance with established protocols and quality standards. Responsibilities include overseeing accurate tissue distribution, managing shipment logistics, and ensuring tissue is delivered within required timeframes to support optimal surgical outcomes and customer service excellence.

The position will initially be structured as a full-time (8-4) onsite role to support training, operational integration, and relationship development, with a planned transition to a hybrid/On-call work model based on operational needs and performance expectations.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Associate's Degree or 2 years of college or
  High School Diploma or equivalent.

• Experience
  No experience required with Associate's Degree or 2 years of college or
  3 years experience in surgery scheduling, purchasing, logistics, or customer service with High School diploma or equivalent.

• Licenses and Certifications
  (DRIVERS) DRIVERS LICENSE Employee required to possess a valid Texas Drivers License, pass a Motor Vehicle Records (MVR) check, and complete drivers training (or van training, if applicable), in accordance with UTS Policy 157, appendix B. Upon Hire

Preferred

• Education
  Tissue/Eye-Ophthalmology experience.
  
  JOB DUTIES
• Receive and document orders for tissue allografts for surgical procedures via phone, fax or email
• Select tissue allografts for orders based on tissue criteria, inspect, package and ship allografts for distribution
• Prioritize order fulfillment based on surgery times, location, and shipping/delivery logistics
• Receive, check-in and store tissue allografts received from tissue vendors
• Maintain and verify inventory of tissue allografts using specialized software; maintain inventory of shipping supplies; order shipping supplies.
• Establish and maintain working relationships with surgery schedulers, tissue vendor representatives, couriers, shipping companies and other UT Southwestern departments, including but not limited Telecommunications, Purchasing, Accounting and Physical Plant.
• Make deliveries of tissue allografts to UT Southwestern affiliated facilities
• Request medical records/pathology reports from hospitals and medical examiners.
• Function in an on-call capacity for emergency needs for allograft tissue
• Perform other duties as required

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.