A leading cloud services company is seeking a Support Engineer II-Ext to provide advanced customer support solutions in Dallas, Texas. This role involves solving complex customer issues through various contact channels while mentoring new team members. Candidates must hold a Bachelor's degree in a relevant field and have significant experience in system administration, troubleshooting, and networking. The position allows 100% telecommuting with a competitive salary range from $95,600 to $160,000 annually.#J-18808-Ljbffr