Job Details

UnitedHealth Group - - Responsibilities: Answer a high volume of calls from patients or their representative; Perform scheduling, re-rescheduling, and cancelation of patient appointments; Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems; Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed; Maintain all Compliance and HIPAA regulations at all times