Job Details

The Solutions Architect is responsible for overseeing the design, integration, and optimization of Brightline's core systems, including Salesforce and our AMS (Amplo/Veruna). This role will drive system strategy, data integrity, and automation initiatives, while leading the developmentand execution of the client's AI roadmap. The ideal candidate is both strategic and hands‑on, with strong technical expertise and the ability to translate business needs into scalable solutions.

Responsibilities

• Design, implement, and maintain scalable system architecture across Salesforce, AMS (Amplo), and connected platforms.
• Lead the optimization of CRM and AMS workflows to improve operational efficiency, data visibility, and user adoption.
• Partner with business leaders to translate operational and strategic needs into technical solutions.
• Oversee data integration across systems, ensuring accuracy, consistency, and a single source of truth.
• Develop and manage reporting frameworks and dashboards to support executive decision‑making.
• Lead Brightline's AI and automation initiatives, including identifying use cases and implementing tools to streamline workflows and enhance insights.
• Manage integrations between Salesforce, AMS, SQL databases, and external partners (e.g., carriers, TPAs, financial systems).
• Establish and enforce data governance standards across all systems.
• Identify opportunities to reduce manual processes and improve scalability through automation.
• Support continuous improvement of systems, tools, and processes across the organization.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, or a related field.
• 5–10 years of experience in systems architecture, CRM/AMS management, or similar roles.
• Strong experience with Salesforce architecture, including workflows, data models, and integrations.
• Experience working with AMS platforms (Veruna/Amplo or similar insurance systems).
• Proficiency in SQL and data modeling concepts.
• Experience with BI tools (e.g., Tableau) and data visualization.
• Familiarity with AI and automation tools (e.g., OpenAI, Zapier, Power Automate).
• Strong analytical, problem‑solving, and communication skills.
• Ability to operate independently in a fast‑paced environment and manage multiple priorities.

Compensation

Compensation: $120,000–$150,000 per year