Job Details

Must be a US Resident and eligible to work legally in the US to be consideredOur company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life.We're looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.Customer Care Representative Part-timeJob Description:Do you have a passion for helping people? Be a part of a company that invests in its employees' growth and development. Endurance is looking for Remote Customer Service Representatives with a positive attitude and attention to detail to facilitate inbound calls. As a Representative, you will be required to update administrative details of customer accounts and/or direct calls to the appropriate department as needed.Key Responsibilities:Handle high volume of inbound calls from customers and direct them to the proper departments if applicableWork closely with other departments to ensure a positive customer experienceStrong problem-solving skills to quickly identify the root cause of customer issues and resolve when necessaryHelp explain contract detailsManage existing customer relationships that give our customers peace of mind and worry-free drivingProcess payments and set up payment arrangements to resolve customer accountsBeing interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management.Key to Success:Excellent customer service, communication, and listening skillsCan work in a fast-paced environment, under pressure, and with other employeesGeneral computer and typing skillsPassion for customer service and quality workMust be focused and reliableAbility to prioritize, Organize and multitask.High School diploma or GED required.Bilingual (Spanish/English) is a plus.The candidate(s) offered this position will be required to submit to a background investigation.Compensation: $20.75/hourOur Benefits Include:Paid training.Voluntary Life InsuranceInternet StipendEquipment includedPreferred Skills:Excellent communication skills, including active listening and problem-solvingAbility to learn, adapt, and adjust on the goWorks well with others and individuallyPossesses a strong work ethic and drive to succeedWhat you can expect:Flexible Schedule with Weekly Pay100% Remote PositionWeekly Trainings lead by Top LeadersLife InsuranceHealth Insurance reimbursementIndustry-leading resources and technology#J-18808-Ljbffr