Job Details

Local HAC Contractor is looking for a Customer Service Representative for Spring / Summer busy season | April - September.Customer Service Representative - Part Time | $18.00 - $20.00 per hourWork Schedule: Monday to FridayWork Hours: 10:00am - 3:00pm Part TimeDuration: April through SeptemberLocation: North DallasJob Overview:* In-office position, not call center* Answering incoming calls, this position is first on the phones* Scheduling service calls / supporting our excellent Dispatcher* Scheduling annual maintenance for customers* Keeping customer database up to date* Providing backup support to other office functionsSkills We Are Looking For:* 2 years of customer service in an office setting or combination of education and experience* Stellar customer service skills* The ability to cultivate and maintain positive relationships with service technicians and customers* CRM data base experience - Service Titan experience a plus!* Construction/ HVAC / Plumbing or similar service industry experience a plus!* Excellent attention to detail* Good communication skills both written and verbal* Ability to work independently and as a team* High school diploma or equivalent