FedEx - 5005 Samuell Boulevard - Responsibilities: Provides clerical support to various management and operational functions, including photocopying, filing, faxing, emailing and answering telephone; Reviews, researches and/or enters data in various systems to support respective functional area; Compiles data and provides various regular and adhoc reports to management for review and determination; Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues; Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review