Job Details

Overview
The Receptionist serves as the first point of contact for visitors, clients, and callers. This role is responsible for creating a welcoming environment, managing front-desk operations, and providing administrative support to ensure smooth daily workflow.
Key Responsibilities
• Greet and assist visitors in a friendly and professional manner
• Answer, screen, and route incoming phone calls
• Maintain reception area cleanliness and organization
• Manage incoming and outgoing mail, packages, and deliveries
• Schedule appointments, meetings, and conference room bookings
• Assist with basic administrative tasks such as filing, data entry, and document preparation
• Provide information and support to clients, employees, and vendors
• Maintain office supplies inventory and place orders when needed
• Follow company procedures for security, visitor logs, and access badges
• Support other departments with clerical tasks as assigned
Qualifications
• High school diploma or equivalent
• Previous experience in customer service or administrative roles preferred
• Strong verbal and written communication skills
• Proficiency with office software (email, calendars, word processing)
• Professional appearance and demeanor
• Ability to multitask and manage time effectively
• Strong attention to detail and organizational skills
Core Competencies
• Customer service orientation
• Reliability and punctuality
• Problem-solving
• Team collaboration
• Adaptability in a fast-paced environment
Work Environment
This role typically operates in an office setting and requires consistent interaction with employees, clients, and guests.