Job Details

Start Date: As soon as possibleInsight Global is seeking a Patient Intake Coordinator to join the New Patient Services team. This role functions as a patient call center for new patients, serving as their primary contact once they are scheduled. Excellent customer service skills are essential, as you will be interacting with patients and their families daily.Day to Day:Answer high volumes of inbound calls from patients, providers, and referral sources.Coordinate new patient referrals and intake processes across multiple locations.Register patient accounts and verify insurance eligibility and benefits.Schedule initial appointments and procedures using EHR and PMS systems.Maintain accurate and up-to-date patient records and documentation.Resolve routine and non-routine issues related to patient intakeRequired Skills:High School Diploma or GED required.2+ years of experience in healthcare call center operations or patient access with high call volumeScheduling appointments for new patientsInsurance verification