Job Details

Baylor Scott & White Medical Center – Sunnyvale is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

Responsible for duties in support of departmental efficiencies which may include: greeting customers following company standards of care, providing world-class customer service, answers inbound and outbound calls, performs PBX operations, executes reception/basic demographic quick registration data entry, and thoroughly explaining and secure Hospital and patient legal forms (i.e., Advance Directives, Conditions of Services, Consent for Treatment, Important Message from Medicare, EMTALA, etc.).

Education:

Required: High school diploma or equivalent.
Preferred: Some college.

Experience:

Preferred: Customer service role and administrative role in medical facility, health insurance, or related area.

Certifications:

Not Applicable.

Physical Demands:

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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