Job Details

About the Role
As part of the Order Processing team, you will be responsible for entering and reviewing customer orders, coordinating shipping with the warehouse, and supporting day-to-day order activities. You will help ensure orders move smoothly through our system and provide updates to customers and internal. This is a great role for someone with strong attention to detail and an interest in operations.

Key Responsibilities
• Enter customer orders into the system and update information as needed.
• Check product availability, pricing, and basic shipping details before processing orders.
• Coordinate with the warehouse and logistics team to help ensure orders ship on time.
• Provide order updates to customers and internal teams.
• Assist with preparing invoices and other basic administrative tasks.
• Maintain clear and accurate records of orders and shipments.
• Assist with shipping arrangements, including scheduling pickups and coordinating with
carriers.
• Support the team with general order-processing tasks as needed.
• Answer questions from sales reps, retailers, and coworkers in a friendly and timely
manner.

Qualifications
• High school diploma or equivalent required; associate degree preferred.
• Experience in order entry, administrative work or customer support.
• Strong attention to detail and accuracy in data entry.
• Good communication skills, both verbal and written.
• Basic computer skills and familiarity with Google Sheets. Experience with ERP or order
systems (NetSuite, EDI, etc.) is a plus
• Ability to stay organized and manage multiple tasks.
• Positive team attitude and willingness to learn.

Benefits:
• FREE Health/Dental/Vision Insurance (from the 1st of the month)
• Paid Time Off: 80 hrs./year after 90 days probation period (with cash-out or carry-over options)
• 401K after 90 days probation period
• 9 paid holidays per year (from day 1)

Compensation: $18 per hour

Job Type: Full-time (onsite)

Working Hours: Monday-Friday, 8:30 AM to 5:30 PM
(12:30 PM to 1:30 PM unpaid lunch break)

Location: Dallas Office, TX 75243