Job Details

Job Overview

We are looking for a skilled and pleasant Front Desk Representative for our office. Your role is to welcome customers with a friendly gesture, represent our company and respond to all the queries the customers may have. You are responsible to note down the customer complaints and answering the calls. A pleasant personality and customer oriented approach are the key requirements for this post.

If you think you are proficient for this job then do send in your application.

Responsibilities

• Keep the front desk clean and tidy.
• Ensure all the necessary stationery and the necessary forms are available.
• Note customer complaints and answer their queries.
• Explain company's policies and procedures to the customers.
• Welcome the customers in a friendly manner.
• Attend calls and messages and redirect them to the respective departments when needed.
• Receive and forward mails and official documents to the concerned officials. Ensure that you keep record of the documents sent and received.
• Maintain the attendance register.
• Keep the record and files updated
• Monitor the daily inventory cost and note it down on designated ledgers.
• Manage extra work such as bookings, reservations etc.

• High school diploma or any other qualification.
• Experience in working as a Front Desk Representative.
• Proficient in MS Office.
• Excellent communication and interpersonal skills.
• Customer oriented approach and pleasant personality.
• Knowledge of using fax machines and printers.
• Excellent bookkeeping ability.