Job Details

Cashier
Description
A Restaurant cashier has the greatest perceived responsibility - direct guest contact. This position is critical to Wingstop; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The cashier is responsible to greet every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile.
Essential Duties and Responsibilities:
* Ensure that each guest has a positive, long lasting impression of the Wingstop experience
* Ensure that safe handling procedures are followed at all times
* Immediately notify the Manager on Duty of all safety, sanitation or employee issues
* Up-to-date knowledge of all product and procedural changes
* Direct all guest complaints to the Manager on Duty
* Open and/or close the Restaurant
* Assist all other positions when necessary
* Step in for Manager to oversee all aspects of restaurant management
* Greet all guests in a timely manner (3-5 seconds)
* Handle all orders and inquires
* Properly ring in all sales through the POS/register system
* Ask for add-on sales
* Collect payment
* Verify if the proper age requirements are met of all guests requests that involves alcoholic beverages
* Resolve low level guests issues with efficiency and a good attitude
* Keep the counter clean and stocked
* Clean the tables, chairs, doors, windows and dining room floor
* Maintain front trash can; clean exterior and empty trash cans
* Maintain bathrooms; clean and stock
* Restock front beer cooler
* Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products
* Ability to work independently or minimum supervision Team Focus
* Brings issues or concerns to the attention of the supervisor; is willing to ask for help.
* Identifies and introduces new ideas and solutions to create efficiency in the operation.
* Represents the brand and department in a professional and polished manner at all times.
Requirements
* Guest service mentality; has a genuine desire to serve the guests
* Maintains a calm, tactful demeanor when dealing with difficult situations
* Manages multiple projects and timelines with a sense of urgency and follow through
* Well organized and detail oriented
* Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
* Has an outgoing personality
* Strong work ethic
* Additional Information
* Regular and predictable attendance - Must be 18 years or older