Job Details

Senior Learning Experience Designer - Health Care

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At Baker Tilly, we champion authenticity. For us, that means fostering a culture of talented people who care—about you, about our clients, and about our communities. Here, you'll work towards our mission of empowering others to embrace opportunity, growing as a leader along the way. Our firm's size, middle‑market clients, customized career paths, and supportive culture make this a reality. Join a values‑driven firm where you'll have fun while solving complex and interesting business challenges.

As healthcare organizations navigate the ever‑changing Medicare and Medicaid landscape, our Reimbursement Services team provides customized reimbursement solutions aligned with their strategic goals. Our enterprise support covers a wide range of areas such as Medicare and Medicaid cost reimbursement, provider‑based licensure and certification, medical education programs, wage index reviews, uncompensated care, Medicare Disproportionate Share Hospital (DSH) payments, cost reporting, DSH appeals, and SSI.

We are seeking a Learning Experience Design Senior to join our team and play a key role in creating engaging, learner‑focused content for health care finance professionals. This role combines the domains of UX, instructional design, and graphic design to develop innovative training materials, including online courses, video content, and instructor‑led training resources. You will collaborate closely with subject matter experts, writers, and leadership to design impactful learning experiences that shape the future of healthcare finance education. If you are passionate about learning design, enjoy creative challenges, and can manage multiple projects effectively, this is an exciting opportunity to make a meaningful impact.

Responsibilities

• Collaborate with Health Care Consulting leaders to design and publish training courses, resources, and content aligned with organizational goals.
• Champion the learner's experience and apply the best principles of adult learning science and theory to training solutions.
• Utilize approved design tools to produce high‑quality training materials that adhere to brand standards.
• Manage multiple projects simultaneously, ensuring timely completion and high‑quality execution.
• Oversee the Learning Management System (LMS) and all aspects of course design, experience, and publishing.
• Work with program leads and subject matter experts to develop materials compliant with Continuing Professional Education (CPE) requirements.
• Assess business and learner needs to propose strategic course solutions.
• Collaborate with Marketing to create and manage graphic design, video, and animation assets, ensuring brand compliance.
• Contribute to the design and execution of client‑facing training solutions.

Qualifications

• Bachelor's degree in a relevant field, accompanied by a minimum of two years of professional experience, preferably in User Experience (UX) or Learning Experience Design (LXD).
• Proficient in designing and developing comprehensive training materials across various modalities, including video, online platforms, and in‑person sessions.
• Skilled in applying UX principles, instructional design methodologies, graphic design principles, and adult learning theories to develop impactful learning solutions.
• Expertise in utilizing graphic design tools, including Adobe Photoshop, Adobe Illustrator, and Adobe InDesign, to create visually engaging materials.
• Expertise in utilizing learning experience design tools such as the Articulate 360 suite, Snagit, and Camtasia to enhance educational content.
• Familiarity with learning management systems, especially Absorb LMS.
• Strong organizational and project management capabilities, with a proven track record of effectively managing project timelines and collaborating with colleagues at all levels.
• Exceptional creative design skills encompassing storytelling, narrative development, visual design, scenario creation, and gamification techniques to enhance learner engagement.
• Ability to travel as needed, approximately 50%.

Baker Tilly is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.

Baker Tilly complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ...@mossadams.com.

Certain jurisdictions in the United States require employers to disclose the pay range in job postings. This is the typical range of pay for the position. Actual compensation may depend on factors such as qualifications, work experience, skills, and geographic location. This position may be eligible for an annual discretionary bonus. For more information about our benefit offerings and other total rewards, visit our careers page.

Employee Status

Regular