Job Details

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal?Tile, a subsidiary of Mohawk Industries.

We support our people with a family?friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. Take the first step forward and explore a career with Dal?Tile.

Location: Lewisville, TX Salary $47,840.00$65,000.00.

Position Overview

Dal?Tile is seeking a candidate to join our team as an SR. Credit Coordinator. The SR. Credit Coordinator works with the Regional Credit Manager as a team, supporting both internal and external customer relationships. The role follows credit and collections policies, procedures, and practices, and provides good customer service to both internal and external customers.

Primary Objective

Assists the Regional Credit Manager in supporting both internal and external customer relationships. Follows credit and collections policies, procedures, and practices as outlined. Contacts external customers to review overdue accounts.

Major Functions and Scope

• Completes high volume incoming credit and collection calls on overdue accounts.


• Researches and resolves customer charge?backs.


• Reconciles customer accounts and cash applications.


• Provides administrative support for assigned area including aging reports, filing, correspondence, lien waivers, write?offs, account reconciliation, refunds, NSF checks, and communication within and outside the department.


• Maintains all assigned accounts within established performance standards; actively participates and contributes to group quality improvement processes.


• Timely completion of lien and bond waivers and releases.


• Performs other related duties as assigned.

Experience and Knowledge Required

• High School Degree or GED.


• Familiarity with lien and bond waivers and releases is a must.


• Knowledge of lien laws is a plus.


• Moderate to advanced skills in MS Word and MS Excel.


• 1 or more years of hands?on analysis and collections experience.

Cash Handling Experience Preferred

Proven ability to work as a member of a team.

Competencies

• Ability to perform effective written correspondence.


• Excellent verbal and written communication skills.


• Ability to work independently, seek solutions, and handle multiple priorities simultaneously.


• Strong ability to interface with all company departments as necessary.

Other Pertinent Job Information

While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with arms. The associate is required to walk, stoop, kneel, crouch, or crawl. The associate may sit, climb, or balance, talk, or hear. Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include Company Match on 401(k), Employee Purchase Discount, and Tuition Reimbursement.

Equal Opportunity & Military

Dal?Tile is a proud supporter of our U.S. military, veterans and their families. Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer, including disability and veteran commitment to an inclusive workplace.