Job Details

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description:

GENERAL DESCRIPTION:

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our vision is that regardless of challenges faced, the people we serve maximize the ability to find the meaning and satisfaction they choose for their lives. Our Center values Integrity, Quality, Diversity, and Perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive, and trauma-informed care to individuals experiencing serious mental illness, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.

The LCDC provides interventions to assist consumers with both mental health and substance abuse issues. They serve as a member of the clinical treatment team. They are responsible for working with adults and families in treatment in a manner that is trauma-informed and responsive to needs, culture, gender, and military status. The LCDC is responsible for collaborating in the development of a person-centered recovery plan/family centered recovery plan aimed at helping every individual achieve their goals and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• The essential functions listed here are representative of those that must be met to successfully perform the job.
• As a member of the treatment team, the LCDC applies a strength-based and trauma-informed approach, working collaboratively with individuals in service along with internal and external treatment team members to help support clients on a path to treatment and recovery.
• Together with clients, help to identify needs and develop individualized, strength-based recovery plans that reflect clients goals and objectives. Review and updates the plan as needed.
• As needed, conduct screening and assessments, utilizing Texas Recovery and Resiliency criteria, to determine the appropriate level of care. Based on the assessment and individual preferences, the LCDC refers individuals in service to the most appropriate available treatments.
• Work with the consulting psychiatrist to ensure that clients behavioral health needs are being addressed and help to facilitate and integrate the psychiatrists recommendations.
• Models and supports clients in health and wellness activities and with using healthy coping skills.
• Facilitates psycho-education groups and life skills development groups as needed.
• Maintains continuous services to an assigned caseload by providing Engagement, Outreach, Case Management, and Psychosocial Rehabilitation services.
• Attends and participates in all scheduled team meetings.
• Collaboratively develops safety/crisis plans
• Maintains confidentiality of all reports concerning staffing and consumers.
• Contribute to team knowledge and understanding of each consumer. Assists the medical and nursing staff in monitoring by reporting potential problems.
• Assist clients in linking with resources and a system of natural supports.
• Help monitor and assess consumers on an on-going basis; including provision of additional services and secondary substance use interventions as needed.
• Assists individuals in adjusting to new environments.
• Completes paperwork requirements and maintains quality, up-to-date clinical records. Documents any clinical or support services within 24 hours of providing the service.
• Works with family members/support system to gain support in everyones success.
• Crisis intervention as needed, including when on call.
• Is knowledgeable about and remains in compliance with internal and external policies, procedures, regulations, and standards, including, for example, all Metrocare policies and procedures and Quality Assurance Plan, all applicable regulatory standards.
• Performs other duties as assigned.

COMPETENCIES:

• The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
• Adult Competencies as outlined by Health and Human Services Commission (HHSC) of Texas for Texas Resiliency and Recovery (TRR) requirements.
• Knowledge of trauma-informed theories, principles, and practices.
• Knowledge of racial equity and racial justice in the context of behavioral health services.
• Knowledge and/or experience with change management as it relates to positive organizational change.
• Strong sense of urgency and problem-solving skills.
• Excellent written and verbal communication skills.
• Must be computer savvy and proficient in Microsoft Word, Excel, and Outlook; experience with an EMR system a plus.
• Strong interpersonal and engagement skills.
• Strong organizational and time-management skills.
• Ability to problem solve, exercise good judgment, and make sound decisions.
• Ability to support the agencys mission and demonstrate sensitivity to cultural diversity and workplace.
• Ability to juggle multiple projects with accuracy.
• Strong administrative skills.
• Exceptional customer service skills, over the phone and in person, with individuals in service and internal/external partners
• Current good driving record and maintaining good driving record

QUALIFICATIONS
EDUCATION AND EXPERIENCE:

• Texas Licensed Chemical Dependency Counselor licensure with education of a Bachelors and 1-3 years of related experience or Masters degree in a human services related degree and experience of 0-2 years related experience .

MATHEMATICAL SKILLS:

• Basic math skills required.
• Ability to work with reports and numbers.

REASONING ABILITY:

• Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS:

• Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
• Ability to utilize Internet for resources.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
• Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
• LCDC licensure required.

Benefits Information and Perks:

Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:

• Medical/Dental/Vision
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Retirement Plan, including employer matching
• Health Savings Account, including employer matching
• Professional Development allowance up to $2000 per year
• Bilingual Stipend - 6% of the base salary
• Many other benefits

Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please