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Job Details

Neighborhood Services Manager

  2025-09-10     City of Rowlett (TX)     Rowlett,TX  
Description:

Salary : $74,205.02 - $111,308.70 Annually
Location : Rowlett, TX
Job Type: Full Time
Job Number: 2024-00279
Department: Community Development
Division: Code Enforcement
Opening Date: 09/03/2025
Closing Date: 9/20/2025 11:59 PM Central
FLSA: Exempt

Description

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Under administrative direction, the Neighborhood Services Manager plans, directs, and manages the staff and
operations of the Code Enforcement, Environmental Health and Community Development Block Grant
(CDBG) functions of the Division. This position oversees the engagement and outreach to citizens, businesses,
non-profit organizations, volunteers, and other City departments to improve and develop new strategies and
tools for strengthening neighborhoods.
Essential Job Functions
• Plans, coordinates, and directs the long-term and short-term activities of the division and addresses the issues
of a maturing community.
• Oversees administration of Code Compliance and Environmental Health services.
• Manages the CDBG planning and funding cycle, including overseeing the consultant's activities in the
preparation of the 5-Year Consolidated Plan, Annual Action Plan, and Consolidated Annual Performance
Report.
• Prepares and grant sub-recipient agreements and contracts.
• Monitors sub-recipients' performance and financial compliance.
• Monitors construction projects for Federal Labor Standards compliance.
• Prepares labor compliance documents.
• Prepares all regular documentation related to CDBG-funded activities.
• Manages, plans, develops, and implements the City's neighborhood engagement programs, services, and
initiatives, with the goal of enhancing the visual appearance and long-term sustainability of neighborhoods.
• Collaborates with City departments and community groups in developing, planning, coordinating, and
implementing neighborhood programs and services.
• Develops innovative approaches to solve neighborhood related issues and promotes collaboration, citizen
engagement, and community partnerships.
• Mentors and leads staff in investigations and inspections of more complex cases and serves as a technical
resource to assist employees; assists with the interpretation of appropriate ordinances and in the solution of
related problems; provides guidance to teams in the development of strategies to reduce blight in
neighborhoods.
• Coordinates the activities and staff involved in job functions related to the implementation, administration,
and enforcement of State, Federal, and local laws, ordinances, and policies.
• Addresses and resolves citizen complaints and issues.
• Develops and implements divisional policies and procedures.
• Provide information to assist the Community Development Director in making decisions regarding
neighborhood enhancement; makes presentations at Council meetings or other public forums.
• Supervise employees, observe and monitor work tasks, evaluate work performance while giving feedback and
providing goals to employees. Assist employees to correct deficiencies and administer discipline up to and
including termination when necessary. Interview, select and hire qualified applicants for vacant positions.
• Prepare and manage the division budget. Monitor expenditures, ensure key financial targets, goals and
objectives are met, including targets for cost recovery and revenue production. Monitor and approve
expenditures while following revenue policies.
• Initiate project applications, prepare requests for proposals, coordinate contractor selection, direct the work
of contractors, approve expenditures and develop and adhere to revenue policies.
• Coordinate Neighborhood Services' volunteer programs. Solicit volunteer support for the Neighborhood
Initiative programs. Coordinate the volunteers for special events, attend monthly board meetings, and conduct
presentations on activities. Organize board meetings, prepare meeting agendas and record minutes.
• Research and present information to advisory boards and commissions and City Council; compile data and
prepares reports. Coordinate with Citizens' groups, advisory boards and commissions; develop cooperative
professional relationships with all interested parties.
• Performs other duties as assigned. Regular, reliable, and non-disruptive attendance is an essential function
of this position, as is the ability to create and maintain professional, harmonious working relationships with
others.
Minimum Requirements

Bachelor's degree from an accredited college or university with a major in Urban Planning, Business or Public Administration, or a related field, and a minimum of five (5) years of experience in code enforcement required. An equivalent combination of education and experience will be accepted. Three (3) years of supervisory experience is preferred.
• Must have advanced knowledge of code compliance and health principles.
• Must have knowledge on preparing CDBG Action Plans and Consolidated Plans.
• Ability to read, analyze, and interpret common scientific and technical journals, reports, and legal documents.
• Ability to respond to complex inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information to senior management, public groups, and/or boards of directors.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to effectively communicate with all levels of management and to make verbal presentations of code compliance related data to the staff, City Council, and citizens as required.
Other Requirements

Valid driver's license required. Must have and maintain a good driving record in accordance with the driving
standards as established by the City of Rowlett. Must report all traffic citations to his/her departmental Director
or his/her designee within two working days of receipt.
Must be able to attend various evening meetings such as Zoning Board of Adjustments, Planning & Zoning
Commission, City Council, and other required meetings.

Work is performed primarily in climate-controlled office environment. Physical demands consist of sedentary in
nature requiring little physical effort in working with light, easy to handle (up to 25 lbs.) materials.
The City of Rowlett offers a competitive benefit package including vacation, holiday, and sick leave as well as medical, dental, prescription drug, vision, life and AD&D, and long-term disability insurance.

For a more detailed overview of our benefit package, please visit our
01

Do you have a valid driver's license?

  • Yes
  • No

02

Do you have a Bachelor's degree from an accredited college or university with a major in Urban Planning, Business or Public Administration, or a related field?
  • Yes
  • No

03

Do you have at least five (5) years of experience in the code enforcement field?
  • Yes
  • No

04

Do you have any supervisory experience?
  • None
  • 1-3 Years
  • 4 or more years of experience

05

Are you able to attend various evening meetings, such as Zoning and Board of Adjustments, Planning & Zoning Commission, City Council, and other required meetings?
  • Yes
  • No

06

Do you have experience working with Community Development Block Grant (CDGB) and HUD programs?
  • Yes
  • No

Required Question


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