Job Details

Overview

James & James Furniture is seeking a results-driven General Manager, Designer Trade to lead the growth and strategic engagement of our interior designer customer segment. The role will expand market share among U.S. interior designers, increase designer-related revenue, and position James & James as the premier source for U.S.-made, solid hardwood, custom dining solutions.

The ideal candidate will possess a deep understanding of the design industry, with the ability to build strong relationships, influence marketing strategy, and lead designer-focused initiatives that enhance our presence and revenue in the trade segment.

Responsibilities

• Increase sales penetration within the U.S. Interior Designer Market, achieving targeted growth in designer revenue share.
• Cultivate relationships with large-scale interior design firms in key markets such as Dallas, Houston, Nashville, Atlanta, NWA/Little Rock, and Kansas City.
• Act as the primary sales contact for both prospective and existing designer trade clients.
• Coordinate with key ASID chapters and design organizations to elevate brand awareness and drive new business.
• Conceptualize and execute local pop-up events in strategic design markets to showcase product offerings and build community engagement.
• Identify and pursue new engagement opportunities to establish James & James as a trusted designer partner.
• Collaborate with internal teams to shape and guide the marketing strategy targeting designers.
• Advise marketing on trade-specific advertising campaigns, email communications, catalogs, look-books, and other sales materials.
• Assist in merchandising and positioning of new products for the designer community.
• Oversee and support the existing Customer Experience team dedicated to the designer trade segment and build out the team as needed to accommodate growth.
• Provide leadership to ensure a high-touch, personalized service experience for trade customers.
• Work closely with production, design, and logistics teams to align customer needs with manufacturing capabilities.
• Lead the optimization of a trade-specific website, ensuring user-friendly functionality and exclusive offerings for designers.
• Contribute to the product development process, offering insights on trends, pricing, and designer needs to influence product roadmap decisions.
• Leverage Martech tools (CRM, automation platforms, analytics) to track engagement, measure ROI, and optimize outreach.

What You'll Need

• Bachelor's degree in Marketing, Business, Interior Design, or related field; MBA preferred.
• 7+ years of experience in business development, trade sales, or marketing within the furniture or home goods industry.
• Strong relationships or working knowledge of the U.S. interior design community.
• Proven track record of revenue growth and market penetration within trade channels.
• Proven experience as a subject matter expert in manufacturing operations and Martech platforms.
• Experience managing marketing strategies and teams with a focus on customer experience.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to travel regularly to key markets and events.

About James & James Furniture

Founded in 2011 and headquartered in Springdale, Arkansas, James+James Furniture has grown from a small garage workshop into a nationally recognized brand, delivering handcrafted, solid wood furniture to customers across the U.S. Every piece is made-to-order, blending timeless design with American craftsmanship.

We're a fast-growing team passionate about building products that bring people together in their homes. Joining our company means being part of a dynamic, entrepreneurial environment where creativity, quality, and customer experience drive everything we do.

What We Offer

• Contribute to a made-in-America success story with national reach
• Be part of a collaborative, fast-paced team where your ideas make an impact
• Grow alongside a company recognized for its craftsmanship, innovation, and rapid growth
• Work in a culture that values hands-on problem solving, creativity, and pride in product

For more information about the role and application, please apply now.