Job Details

Orthopedic Specialists of Dallas ("OSD") in Rockwall is seeking a Full-Time Medical Receptionist to serve in the Physical Therapy Clinic.

The opportunity to provide patient care is an honor and a privilege. At OSD, we appreciate this daily and we feel that this compels us to perform at our best always and bestows us with a responsibility that is never to be taken lightly. Thus, we strive to be a team of healthcare professionals that provide efficient, reliable and trustworthy orthopedic care in a friendly and comfortable atmosphere.

Be a part of this phenomenal career opportunity!

Responsibilities and Duties:

• Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording, and collecting patient charges.
• Protects patients' rights by maintaining the confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to a team effort by accomplishing related results as needed.
• Other duties as assigned.

Minimum Requirements:

• 1-2 years medical office experience preferred
• Experience with patient scheduling & EMR Systems preferred
• Proficient in Microsoft Office
• Excellent Customer Service and Telephone skills
• Bilingual preferred (Spanish)

Other Skills Required:

• Ability to Multi-Task
• Organized
• Self-Motivated
• Attention to detail

Benefits:

• Excellent Pay
• Comprehensive Benefits Package
• Excellent, Monthly PTO accrual

Orthopedic Specialists of Dallas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position requires a background check upon acceptance.

Req #3238