Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Representative at ThredUp, you will: Provide excellent customer service to our clients through chat and email interactions; Respond to customer inquiries and concerns in a timely and professional manner; Assist customers with placing orders, tracking packages, and processing returns and exchanges; Troubleshoot and resolve any technical issues related to our website or app; Maintain accurate records of all customer interactions and transactions; Collaborate with other team members to improve overall customer experience; Act as a brand ambassador and uphold company values and policies...Hiring Immediately >>