Job Details

Primary Responsibilities

• Provide advanced production support and assistance to development staff in troubleshooting application issues with respect to the use of SWIFT, FIX, and Linux. Perform root cause analysis.

• Installation, configuration, maintenance, debugging and resolving SWIFT Alliance product implementations and FIX (Appia, TradeScope, QuickFIX) on Linux. Maintain stability of the production environment.

• Provide immediate support for production SWIFT Alliance implementations and Appia, QuickFIX software instances.

• Participate in weekend on-call support rotations.

• Work with development staff and teammates to architect implementation and support solutions.

• Use of Jira, Bit Bucket, Ansible for project and software management.

• Provide support for weekend implementations and Disaster Recovery tests.

• Manage patching, upgrades and other various infrastructure operations on SWIFT and FIX servers.

• Create and maintain clearly detailed system documentation and diagrams to be used as job aids and knowledge transfer material. Provide cross-training to team members.

• Analyze system performance and capacity statistics. Provide recommendations.

• Maintain, author and debug administrative utilities using shell programs (bash, perl).

• Conformance to Incident, Change and Problem management policies and procedures.

• Work both independently and in a Team as an energetic team member.

• Lead, provide and implement automated solutions.

• Recommend process and technological changes.

• Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately.

• Effectively complete complex projects and installations within aggressive time frames and budget parameters.

• Identify, define, and implement observability patterns across the SWIFT ecosystem our team maintains.

Qualifications:

• Bachelor's degree, preferably in Computer Science or Engineering.

• Minimum of 8 years of related experience with SWIFT and FIX platforms.

• Strong knowledge of SWIFT Alliance Access products and Broadridge Appia, Open-source QuickFIX.

• Experience in supporting high volume SWIFT ISO 20022 traffic.

• Working knowledge SWIFT messaging platforms

• Good knowledge of SWIFT Alliance message routing

• Good administrator knowledge of Linux and networking with good command over any scripting language such as Shell, Perl, Python, etc.