Job Details

Provide leadership in the development of department objectives Hire, develop, and directly manage qualified Sr Managers and Managers Manage departmental budget and authorize expenditures Manage department development opportunities Coordinate development of standardized documentation and resources for reporting performance and recommendations Provide collaboration and support on all strategic business planning and consulting in preparation for expansion, consolidation, new service offerings, and other business owner decisions that are presented Review and monitor all quarterly reporting on practice financial and statistical performance, opportunity analysis and budget vs. actuals performance. Research industry trends and keep the team current on industry changes Provide consulting services throughout the customer lifecycle to ensure maximum customer value and overall economic impact (software and services) Oversee scoping, estimating, proposing, SOW creation, and staff allocation Manage...Director, Customer Engagement, Technology, Skills, Development, Performance