This position manages all aspects of installation and industry standard testing & troubleshooting, related to company products and their function within the SAN and Enterprise data center environment.
Acts as company Liaison in accordance with established data center procedures and policies of our customers.
Ensures maximum quality, peak performance, and reliability of all fiber optic cabling within a data center environment.
This position will be responsible for multiple assigned installation projects, with multiple technicians of different technician levels.
Adhere to drawings, scope of work and company standards for all portions of customer installations, new builds and/or retrofits.
Manage, audit, and enforce established project procedures and policies within the day-to-day management of installations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for successful implementation of all aspects of complex fiber optic infrastructure installation projects.
Implement and maintain workmanship and best practice standards and Fiber Optic Testing Procedures (FOTP) during all installations.
Maintain detailed site documentation including floor plans, elevations, labeling documents, plug charts and cut sheets.
Coordinate all installation activities in assigned Data Centers with our management and support leadership in continual improvement of implementation policy, standards, and procedures.
Monitor, communicate, and perform corrective actions to resolve problems affecting the fiber related infrastructure.
Record and document fiber installations including cable routing, central, zone and equipment footprints and elevations.
Coordinate, review, and schedule with other internal departments all pre and post installation procedures and documentation.
Perform quality control inspections during installation.
Responsible for all aspects of cable removal activities.
Reporting project completion status after each workday, as well as ensuring that paperwork and test results are uploaded in the Installation folder within three days of project completion.
Ability to configure and install structured cabling and cable management systems to meet customer requirements and adhere to air-flow requirements as well as cable management standards. This includes racks, cabinets and bays and proper tile cut designs and raised floor grommet systems used.
EDUCATION AND EXPERIENCE
Minimum of (3) three years related experience and/or training.
Experience leading multiple technicians over multiple projects is preferred.
Data Center experience is preferred.
OTHER SKILLS AND ABILITIES PREFERRED
Excellent working knowledge of fiber optics and fiber optic test equipment, including Fluke Tester and Scope.
Minimum of (2) two years' fiber optic installation or assembly experience in a Data Center environment.
Understanding of fiber optic installation and testing standards as well as design layout best practices.
Ability to use Fluke Network equipment as required to test and document installations.
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