Job Details

Assessment & Responsibilities

• Experience in Data Connection, extraction from different systems including both cloud based and On-Premise systems (e.g. Azure, Oracle, SAP, BMC, SNOW, Salesforce etc.) and transformation & loading into the process mining tool.
• Support validation of data (counts, values between source systems and process mining tool).
• Understanding of process insights by creating KPIs and actions, identify process inefficiencies, and understand the root causes.
• Experience / basic knowledge working with ERP and other similar systems (e.g. Azure, Oracle, SAP, BMC) & Understanding of basic data structure, reports, formats etc. from multiple source systems
• Develop workflows to monitor processes, detect anomalies and turn those insights into real-time automated preventive or corrective actions using Action-engine, Action-flows and other capabilities (desired).
• Understanding of data modelling, data structure, reports, formats etc. from multiple source systems.
• Process mapping and identifying non value add steps to create lean and agile processes (desired)
• Basic knowledge on ERP processes like, FNA/Procurement/Banking / Insurance / HRO etc.
• Work alongside both technical and non-technical stakeholders to understand business challenges to help design process mining initiatives and prioritize the requests.
• Critical thinking and creative problem-solving skills, as well as the ability to apply theoretical concepts and best practices to solve business problems
• Basic understanding of IT application lifecycle and methods
• Able to visualize & create dashboards on KPIs in line with client expectations

Required Technical Skills

• Minimum 1-2 years of experience in Celonis Process Mining as a Data Engineer/ Data Scientist and overall experience of Minimum 5 Years in ITExperience with ETL / ELT and BI tools (e.g., Tableau, Power BI etc.)
• Experience in SQL / PQL scripting & knowledge of data mining, should apply complex queries to build the transformation e.g. Joins, union, windows functions etc.
• Knowledge of process improvement techniques / tools and Process Mining / Analytics.
• Basic knowledge of Python Scripting, should be knowing about (Numpy, Pandas, Seaborn, Matplotlib, SKLearn etc)

Desired Technical Skills

• Experience in other Process / Task Mining Tool (e.g Signavio, Software AG, FIQ, Soroco etc)
• Understanding of enterprise systems (ERP, CRM, etc.) OR CRM/Order Management Systems (Preferably SAP / Oracle / MS Dynamics/ SNOW/ Salesforce / Remedy).
• Experience in ML modelling via Python or R will be plus.

Professional Skills

• Strong communication and presentation skills.
• Understanding of business processes.

Soft Skills

• Self-starter & Quick learner
• Ability to learn new technologies and process improvement techniques
• Ability to work in various time zones to support various global rollouts

Education

University degree in Computer Science / Information Technology/ Data Scientist Diploma / Certification

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ...@TechMahindra.com.