Job Details

Job Title: Stockroom Supervisor

Reporting to: Store Manager

Location: Dallas Texas

Contract Type: Full time, 40 hours per week

About Us:

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ME+EM is one of the UK's fastest-growing luxury fashion brands. As a direct-to- consumer business we operate in a truly omnichannel way, with an extremely successful online store, monthly mailings and stores in London, Edinburgh and concessions in Harrods and Selfridges. Our exciting growth continues in spring 2024 with the opening of our first US stores.

At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.

Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.

About the Role:

The Stockroom Supervisor is a key holder. You are a leader of the stockroom tasks. You are responsible for the effective completion of deliveries, recalls, stock counts and stock takes and feedback any discrepancies and IT challenges to the correct department. You ensure the stockroom is maximised, safe and easy to navigate for the team. You are expected to work independently and as a support to the shop floor team. You are confident responding to customer emails and answering telephone calls and acting as a brand representative at all times.

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About you:

• Previous experience in a similar role is an advantage but not essential.
• Attention to detail, organised and able to work at pace.
• Passion for retail, compliance, and organisation.

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Your Responsibilities:

• Leader of off floor operational tasks
• Manage time and task list to ensure deliveries & stock recalls are actioned to deadlines.
• Expert in stock and till processes and ability to train others on them.
• Prioritising merch actions
• Ensure deliveries are unpacked, checked, labelled and placed correctly in the areas.
• Ensure existing products are accurately labelled and placed correctly in the areas.
• Exemplary behaviour in time keeping, back of house admin and customer care
• High level of telephone etiquette, able to train others to the same standard.
• Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store, online or during telephone orders.
• Influence others with your knowledge
• Able to support on the shop floor if required.
• Manage stockroom Health & Safety compliance.
• Being responsible for own H&S and ensuring H&S processes are followed in store
• Stock is safely stored and broken ladders, stools etc are disposed of.
• Manage the stock inventory and stock movement process.
• Work alongside the Compliance and Training Coordinator.
• Embrace change and support the roll out of new systems.
• Prepare and steam the daily replenishment.
• Have a good understanding of the product range and style names.
• Attend all stock takes.
• Strong communication skills
• Brand representative at all times
• Key contributor to store KPIs

​ Employee Benefits:

• Competitive salary and incentive schemes
• Competitive medical, dental and vision plan options.
• Generous paid time off policies: vacation, holiday, sick and volunteer days
• A day off to celebrate your birthday
• Life insurance, Short Term Disability, Long Term Disability, Employee Assistance Program
• Enhance parental leave package after 2 years of service
• A new uniform allowance for each new season
• Generous Employee and Friends & Family Discounts
• Refer a Friend Scheme
• Opportunity to build a career with a leading global fashion brand

ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities' employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.

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Please note, due to the large number of applications we receive, we can only reply to those