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Job Details

Call Center Representative (Remote work)

  2024-11-20     Resource Logistics     Dallas,TX  
Description:


Job Title: Call Center Representative
Job Location: Remote

Hire Type: Full-Time/ Contract

We have multiple slots for today and tomorrow share me couple of strong profiles ASAP

Please see the JD below :

  1. Proficiency Screening (if possible):
    • Logical Reasoning (assessments preferred as a pre-screening process)
    • Basic Computer Skills
    • Basic MS Office Skills
    • Call Center Simulation Assessment
    • Typing Speed/Accuracy Assessment
  1. Candidate Criteria:
    • 5 years of experience answering inbound phone calls in a call center environment.
    • At least 3 years of customer service or equivalent experience.
    • 12 months of technical support experience (software preferred over hardware).
    • 1 year of experience in a telecommuting role (preferred but not required).
    • Willingness to work any days/hours the business requires (M-F 7am-11pm) up to 40 hours a week.
    • Reliable and high-speed internet and a quiet, uninterrupted, and private workspace. Shared spaces are not permitted.
    • Minimum of a High School Diploma or GED.


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